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Privacy Policy

A legal disclaimer

Effective Date: September 29, 2026
Last Updated: September 29, 2026


TCC AMBR (“TCC AMBR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information of visitors who use our website.

This Privacy Policy explains how information may be collected, used, and protected when you visit www.tccambr.com(the “Website”), including when you request information about our business, residential services/homes, mental and behavioral health services, software, or other services.


PURPOSE OF OUR WEBSITE
 

The TCC AMBR website is primarily an informational website designed to provide visitors with information about our organization, services, homes, software solutions, programs, and related business activities.

The Website is not intended to function as a client medical-record system, employee-record system, electronic health record system, or clinical communication portal.

We do not use the public Website to intentionally collect or maintain client medical records, treatment records, diagnoses, Social Security numbers, staff personnel records, or other sensitive clinical or employment information.


INFORMATION YOU MAY VOLUNTARILY PROVIDE
 

Visitors may have the option to contact TCC AMBR to request additional information about our business, homes, services, software, employment opportunities, partnerships, or other matters.

When you contact us through the Website, you may voluntarily provide basic information such as:

  • Your name;

  • Email address;

  • Telephone number;

  • Company or organization name;

  • The service or area you are interested in; and

  • Information contained within your message or inquiry.

We use this information primarily to respond to your request, communicate with you, provide requested information, and determine how we may assist you.

Submitting an inquiry through our Website does not automatically establish a provider-client, patient-provider, employment, contractual, or other professional relationship with TCC AMBR.


DO NOT SUBMIT MEDICAL OR SENSITIVE INFORMATION
 

Our general Website contact forms are not intended for the transmission of protected health information (“PHI”), medical records, clinical documentation, treatment information, Social Security numbers, financial account information, passwords, or other highly sensitive personal information.

Please do not submit confidential medical or mental health information through a general Website contact form unless TCC AMBR has specifically directed you to an authorized secure method of communication.

If sensitive information needs to be exchanged in connection with services provided by TCC AMBR, appropriate authorized systems and communication methods should be used instead of the public Website contact form.


CLIENT AND STAFF INFORMATION
 

TCC AMBR does not use its public informational Website as a repository for client or staff records.

Client, patient, employee, and other protected business information maintained through separate internal systems, authorized software platforms, or other secure systems is not governed solely by this Website Privacy Policy and may be subject to separate privacy notices, agreements, policies, terms of use, security requirements, and applicable laws.

Where applicable, protected health information is handled in accordance with applicable federal and state privacy requirements and TCC AMBR's applicable privacy and security policies.


AUTOMATICALLY COLLECTED WEBSITE INFORMATION
 

Like most websites, our Website or the companies that provide hosting, security, analytics, or other Website services may automatically receive limited technical information when you visit the Website.

This information may include:

  • Internet Protocol (IP) address;

  • Browser type;

  • Device type;

  • Operating system;

  • Pages visited;

  • Approximate date and time of access;

  • Referring website or page; and

  • General Website usage and performance information.

This information may be used for Website administration, security, troubleshooting, performance monitoring, analytics, and improving the visitor experience.


COOKIES AND SIMILAR TECHNOLOGIES
 

Our Website and/or third-party service providers may use cookies and similar technologies necessary to operate, secure, analyze, or improve the Website.

Cookies are small data files that may be placed on a visitor's device by a website or service provider.

Depending upon how our Website is configured, visitors may be able to control or disable certain cookies through their browser settings. Disabling cookies may affect the operation of certain Website features.


HOW WE USE INFORMATION
 

Information obtained through the Website may be used to:

  • Respond to questions and requests for information;

  • Provide information about our organization, homes, services, and software;

  • Respond to prospective clients, families, referral sources, professionals, or business partners;

  • Respond to employment or business inquiries;

  • Schedule or facilitate follow-up communications;

  • Maintain and improve our Website;

  • Protect the Website and our organization from fraud, misuse, security threats, or unauthorized activity;

  • Comply with applicable laws and legal obligations; and

  • Support legitimate business operations.

We do not sell medical or mental health information submitted through the Website.


SHARING INFORMATION
 

We may disclose limited Website information when reasonably necessary to operate our Website and organization, including to companies that provide Website hosting, information technology, analytics, security, communications, or similar business services.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, safety, security, or property of TCC AMBR, our clients, employees, Website visitors, or others.

We do not authorize third parties to use information provided through our Website for purposes inconsistent with this Privacy Policy.


THIRD-PARTY SERVICES AND LINKS
 

Our Website may contain links to third-party websites, software platforms, social media services, maps, scheduling tools, or other external services.

Once you leave our Website or interact with a third-party service, that third party's privacy policy and terms may apply.

TCC AMBR is not responsible for the privacy, security, content, or data practices of independently operated third-party websites or services.

We encourage visitors to review the privacy policies of any third-party services they use.


INFORMATION SECURITY
 

TCC AMBR takes reasonable administrative, technical, and organizational measures designed to protect information under our control.

However, no website, email system, Internet transmission, or electronic storage system can be guaranteed to be completely secure. Visitors should therefore avoid transmitting confidential medical, financial, identification, or other highly sensitive information through general Website forms or ordinary email unless specifically instructed to use an approved secure method.


CHILDREN'S PRIVACY
 

Our Website is intended to provide general information about our business and services and is not directed toward children under the age of 13.

We do not knowingly use the Website to solicit personal information directly from children under 13. If we become aware that information from a child under 13 has been submitted through the Website inappropriately, we may take reasonable steps to remove it.


MENTAL AND BEHAVIORAL HEALTH INFORMATION
 

Information presented on this Website concerning mental health, behavioral health, residential services, supportive services, or related topics is provided for general informational purposes.

Website content should not be considered a substitute for individualized medical, psychiatric, psychological, behavioral health, or emergency care.

The Website and its general contact forms should not be used for mental health emergencies or crisis communications. Individuals experiencing an emergency should contact appropriate emergency or crisis resources.


HIPAA AND NOTICE OF PRIVACY PRACTICES
 

This Website Privacy Policy describes privacy practices associated with the public TCC AMBR website.

It is not intended to replace any Notice of Privacy Practices required under the Health Insurance Portability and Accountability Act (“HIPAA”) or other applicable healthcare privacy laws.

Where TCC AMBR operates as a HIPAA-covered healthcare provider or is otherwise required to provide a separate Notice of Privacy Practices, that notice governs the use and disclosure of protected health information within the scope of those healthcare operations.


YOUR PRIVACY REQUESTS
 

If you have questions regarding information that you previously submitted through our Website, you may contact us using the contact information provided below.

Subject to applicable law and legitimate business, security, recordkeeping, and legal requirements, we may assist with reasonable requests concerning Website information associated with you.


CHANGES TO THIS PRIVACY POLICY
 

TCC AMBR may update this Privacy Policy periodically to reflect changes to our Website, services, technology, business practices, or legal requirements.

When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be updated.

We encourage visitors to periodically review this Privacy Policy.


CONTACT US
 

If you have questions about this Privacy Policy or the privacy practices associated with our Website, please contact:


TCC AMBR

Website: www.tccambr.com

Email: info@tccambr.com

Phone: 336.907.9099

Fax: 336.600.8174


Please do not send protected health information, medical records, Social Security numbers, financial account information, or other sensitive personal information to the general contact email address listed above.

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